Refund policy

At North Fungi, we strive to ensure our customers are completely satisfied with our medicinal mushroom tinctures. If for any reason you are not happy with your purchase, we offer the following return policy:

1. Eligibility for Returns

   • Returns are accepted within 30 days of the purchase date.
   • Products must be unopened and in their original packaging.
   • Proof of purchase is required.
     

2. Return Process

   • Contact us to initiate a return.
   • Provide your order number and reason for the return.
   • Once approved, you will receive instructions on how to return the product.
     
     

3. Refunds and Exchanges

   • Refunds will be processed within 7 days of receiving the returned product.
   • Shipping costs are non-refundable.
   • Exchanges can be made for products of equal or lesser value.
     
     

4. Exceptions

   • We cannot accept returns for opened products unless they are defective or not as described.
     
     

5. Contact Us

   • For any questions or concerns, please contact us.